For postal returned samples you will get your result within 24 hours of our lab receiving your sample (please be sure to make the Priority Post Box cut-off time otherwise your sample is sent the following day by Royal Mail). We also offer in-clinic testing with faster results (same day services available). All test samples are analysed 7 days a week. We recommend you check your specific destination requirements here.

Your test results will be sent to you securely by text and email including a PDF you can download. Your certificate will show your full name, date of birth, passport number, date and time of test, and issue date. It will also be signed by our Medical Director, Dr. Jeremy Harris GMC: 3076541.

Negative: You do not have any evidence of an active COVID-19 infection.

Positive: The virus that causes COVID-19 has been detected on your swab. You will need to self-isolate for 10 days in accordance with government guidance.

Unclear: On rare occasions, it might not be possible to say if you had the virus when your test was done. In the event of this happening please contact us, quote your order number and we will arrange a retest.

We’re a leading UK government approved provider of all private COVID-19 tests. Our tests are analysed at UKAS accredited labs that comply to ISO15189 and ISO17025 standards.

The Certificate of Accreditation of the lab and other approval documents, as well as the clinical validation data for the test itself are provided to you with your test result certificate in the email you receive. These comply with the necessary requirements for international travel even to very strict destinations like Hong Kong, China, South Korea & Japan.

As of October 4th, the government has changed the current traffic light system which classifies international travel destinations based on Covid-19 risks. The rules for international travel to England have changed from the red, amber, green traffic light system to a single red list of countries and simplified travel measures for arrivals from the rest of the world.

What do the different categories of the UK's 'Traffic Light System' for travel mean?

• Red: You must pay for a 10-day stay in a managed quarantine hotel, as well as a pre-departure test and two PCR tests upon return to the UK (Day 2 & Day 8). You will only be allowed to enter the UK if you are a British or Irish national or you have residence rights in the UK.
• Rest of the world (unvaccinated): You will need to quarantine for 10 days, as well as taking a pre-departure test, and two PCR tests on return to the UK (Day 2 & Day 8). Optionally you can take a test on Day 5 (Test to Release) to leave quarantine early.
• Rest of the world (vaccinated): You will not need to quarantine on return, and you do not need to take a pre-departure test. You are required to take a PCR test on or before Day 2 of your return to the UK.

How will the government decide which countries go on the red list?

Countries are assigned to the red lists, based on a range of Covid-19 health metrics, which include figures on population vaccination, infection rates and prevalence of variants. The red light category indicates a high level of risk in a given destination and the associated tests and quarantine periods required. Lists are reassessed every three weeks, to account for changes in each country’s COVID-19 situation.

Before you travel to England you must:

Red List

• Complete a passenger locator form
• Take a COVID-19 test
• Book a quarantine hotel package (including 2 COVID-19 tests)

Rest of world (unvaccinated)

• Complete a passenger locator form
• Take a COVID-19 test
• Book Day 2 and Day 8 COVID-19 travel tests (to be taken after arrival in England)

Rest of world (vaccinated)

• Complete a passenger locator form
• Book a Day 2 COVID-19 test

On arrival in England you must:

Red List

• Quarantine in a managed hotel, including 2 COVID-19 tests

Rest of world (unvaccinated)

• Quarantine at home/place you are staying for 10 days
• Take a COVID-19 test on/before Day 2 and on/after Day 8
• You may be able to end quarantine early through 'Test to Release'

Rest of world (vaccinated)

• Take a COVID-19 test on/before Day 2 after you arrive
• You do not need to quarantine unless the test result is positive.

A throat and nose swab sample is taken using the kit provided. We have clear instructions on how to do this that come with your test bundle, with video tutorials available from the links in the instruction leaflet.