Cookie Policy of Corona Test Centre

1.1

This document informs you about the technologies that help Corona Test Centre to achieve the purposes described below. Such technologies allow us (X Medical Ltd, 224 Shoreditch High St, London, E1 6PJ) to access and store information (for example by using a Cookie) or use resources (for example by running a script) on your device as you interact with Corona Test Centre.

1.2

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.

1.3

For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

1.4

Some of the purposes for which Trackers are used may also require your consent, depending on the applicable law. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

1.5

Corona Test Centre uses Trackers managed directly by us (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.

1.6

The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by us or the relevant provider. Some of them expire upon termination of your browsing session.

1.7

In addition to what’s specified in the descriptions within each of the categories below, you may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting us at [email protected]

ACTIVITIES STRICTLY NECESSARY FOR THE OPERATION OF CORONA TEST CENTRE AND DELIVERY OF THE SERVICE

Corona Test Centre uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Third-party Trackers

2
Traffic optimization and distribution
2.1

This type of service allows Corona Test Centre to distribute our content using servers located across different countries and to optimise our performance.

2.2

Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between Corona Test Centre and your browser.

2.3

Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain your Personal Information are transferred.

Cloudflare (Cloudflare Inc.)

2.4

Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.

2.5

The way Cloudflare is integrated means that it filters all the traffic through Corona Test Centre, i.e., communication between Corona Test Centre and your browser, while also allowing analytical data from Corona Test Centre to be collected.

2.6

Personal Data processed: Cookies and various types of Data as specified in the privacy policy of the service.

2.7

Place of processing: United States – Privacy Policy.

Other activities involving the use of Trackers

2.8

Basic interactions & functionalities

Corona Test Centre uses Trackers to enable basic interactions and functionalities, allowing you to access selected features of the Service and facilitating your communication with us.

3
Interaction with live chat platforms
3.1

This type of service allows you to interact with third-party live chat platforms directly from the pages of Corona Test Centre, in order to contact and be contacted by Corona Test Centre‘s support service.

3.2

If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if you do not actively use the service. Moreover, live chat conversations may be logged.

Facebook Messenger Customer Chat (Facebook Ireland Ltd)

3.3

The Facebook Messenger Customer Chat is a service for interacting with the Facebook Messenger live chat platform provided by Facebook Ireland Ltd

3.4

Personal Data processed: Cookies, Data communicated while using the service and Usage Data.

3.5

Place of processing: Ireland – Privacy Policy.

4
Registration and authenticatioN
4.1

By registering or authenticating, you allow Corona Test Centre to identify you and give you access to dedicated services.

4.2

Depending on what is described below, third parties may provide registration and authentication services. In this case, Corona Test Centre will be able to access some Data, stored by these third-party services, for registration or identification purposes.

4.3

Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to find out more, please refer to the description of each service.

5
Tag Management
5.1

This type of service helps us to manage the tags or scripts needed on Corona Test Centre in a centralised fashion.

5.2

This results in your Data flowing through these services, potentially resulting in the retention of this Data.

Segment (Segment Inc.)

5.3

Segment is a tag management service provided by Segment.io, Inc.

5.4

Personal Data processed: Cookies and Usage Data.

5.5

Place of processing: United States – Privacy Policy.

Google Tag Manager (Google Ireland Limited)

5.6

Google Tag Manager is a tag management service provided by Google Ireland Limited.

5.7

Personal Data processed: Usage Data.

5.8

Place of processing: Ireland – Privacy Policy.

Experience enhancement

Corona Test Centre uses Trackers to provide a personalised user experience by improving the quality of preference management options, and by enabling interaction with external networks and platforms.

6
Interaction with online survey platforms
6.1

This type of service allows you to interact with third-party online survey platforms directly from the pages of Corona Test Centre.

6.2

If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if you do not actively use the service.

Hotjar Poll & Survey widgets (Hotjar Ltd.)

6.3

The Hotjar Poll & Survey widgets are services that enable interaction with the Hotjar platform provided by Hotjar Ltd.

6.4

Hotjar honours generic “Do Not Track” headers. This means the browser can tell its script not to collect any of your data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

6.5

Personal Data processed: Cookies, Usage Data and various types of Data.

6.6

Place of processing: Malta – Privacy Policy – Opt Out.

Measurement

Corona Test Centre uses Trackers to measure traffic and analyse your behaviour with the goal of improving the Service.

7
Analytics
7.1

The services contained in this section enable us to monitor and analyse web traffic and can be used to keep track of your behaviour.

Google Analytics (Google Ireland Limited)

7.2

Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilises the Data collected to track and examine the use of Corona Test Centre, to prepare reports on its activities and share them with other Google services.

7.3

Google may use the Data collected to contextualise and personalise the ads of its own advertising network.

7.4

Personal Data processed: Cookies and Usage Data.

7.5

Place of processing: Ireland – Privacy Policy – Opt Out.

Google Ads conversion tracking (Google Ireland Limited)

7.6

Google Ads conversion tracking is an analytics service provided by Google Ireland Limited that connects data from the Google Ads advertising network with actions performed on Corona Test Centre.

7.7

Personal Data processed: Cookies and Usage Data.

7.8

Place of processing: Ireland – Privacy Policy.

Facebook Ads conversion tracking (Facebook pixel) (Facebook Ireland Ltd)

7.9

Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook Ireland Ltd that connects data from the Facebook advertising network with actions performed on Corona Test Centre. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

7.10

Personal Data processed: Cookies and Usage Data.

7.11

Place of processing: Ireland – Privacy Policy.

Hotjar Form Analysis & Conversion Funnels (Hotjar Ltd.)

7.12

Hotjar is an analytics service provided by Hotjar Ltd.

7.13

Hotjar honours generic Do Not Track headers. This means your browser can tell its script not to collect any of your data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

7.14

Personal Data processed: Cookies and Usage Data.

7.15

Place of processing: Malta – Privacy Policy – Opt Out.

MixPanel (MixPanel)

7.16

MixPanel is an analytics service provided by Mixpanel Inc.

7.17

Personal Data processed: Tracker and Usage Data.

7.18

Place of processing: United States – Privacy Policy – Opt Out.

HubSpot Analytics (HubSpot, Inc.)

7.19

HubSpot Analytics is an analytics service provided by HubSpot, Inc.

7.20

Personal Data processed: Tracker and Usage Data.

7.21

Place of processing: United States – Privacy Policy – Opt Out.

8
Content performance and features testing (A/B testing)

The services contained in this section allow the Owner to track and analyse your response concerning web traffic or behaviour regarding changes to the structure, text or any other component of Corona Test Centre.

Google Optimize (Google Ireland Limited)

8.1

Google Optimize is an A/B testing service provided by Google Ireland Limited ("Google"). Google may use Personal Data to contextualise and personalise the ads of its own advertising network.

8.2

Personal Data processed: Cookies and Usage Data.

8.3

Place of processing: Ireland – Privacy Policy.

Google Optimize 360 (Google Ireland Limited)

8.4

Google Optimize 360 is an A/B testing service provided by Google Ireland Limited ("Google").

8.5

This service allows us to target groups of users on the base of their past use of Corona Test Centre. If you opt-out of tracking by Google Analytics you will not be included in experiments created in Google Optimize 360.

8.6

Google may use Personal Data to contextualise and personalise the ads of its own advertising network.

8.7

Personal Data processed: Cookies and Usage Data.

8.8

Place of processing: Ireland – Privacy Policy.

9
Heat mapping and session recording
9.1

Heat mapping services are used to display the areas of a page where you most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyse web traffic and keep track of your behaviour.

9.2

Some of these services may record sessions and make them available for later visual playback.

Hotjar Heat Maps & Recordings (Hotjar Ltd.)

9.3

Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.

9.4

Hotjar honours generic “Do Not Track” headers. This means the browser can tell its script not to collect any of your data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

9.5

Personal Data processed: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.

9.6

Place of processing: Malta – Privacy Policy – Opt Out.

Targeting & Advertising

Corona Test Centre uses Trackers to deliver personalised marketing content based on your behaviour and to operate, serve and track ads.

10
Advertising
10.1

This type of service allows your Data to be utilised for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on Corona Test Centre, possibly based on your interests.

10.2

This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.

10.3

Some of the services listed below may use Cookies or other Identifiers to identify you or they may use the behavioural retargeting technique, i.e. displaying ads tailored to your interests and behaviour, including those detected outside Corona Test Centre. For more information, please check the privacy policies of the relevant services.

10.4

In addition to any opt-out feature offered by any of the services below, you may opt out by visiting the Network Advertising Initiative opt-out page.

You may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

Facebook Audience Network (Facebook, Inc.)

10.5

Facebook Audience Network is an advertising service provided by Facebook, Inc. In order to understand Facebook's use of Data, consult Facebook's data policy.

10.6

Corona Test Centre may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Facebook Audience Network service. One of the ways Audience Network shows ads is by using your ad preferences. You can control this in the Facebook ad settings.

10.7

You may opt-out of certain Audience Network targeting through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Audience Network related sections of this privacy policy, if available.

10.8

Personal Data processed: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data.

10.9

Place of processing: United States – Privacy Policy – Opt Out.

Facebook Lookalike Audience (Facebook, Inc.)

10.10

Facebook Lookalike Audience is an advertising and behavioural targeting service provided by Facebook, Inc. that uses Data collected through Facebook Custom Audience in order to display ads to users with similar behaviour to users who are already in a Custom Audience list on the base of their past use of Corona Test Centre or engagement with relevant content across the Facebook apps and services.

10.11

On the base of these Data, personalised ads will be shown to users suggested by Facebook Lookalike Audience.

10.12

You can opt out of Facebook's use of cookies for ads personalization by visiting this opt-out page.

10.13

Personal Data processed: Cookies and Usage Data.

10.14

Place of processing: United States – Privacy Policy – Opt Out.

Google Ads Similar audiences (Google Ireland Limited)

10.15

Similar audiences is an advertising and behavioural targeting service provided by Google Ireland Limited that uses Data from Google Ads Remarketing in order to display ads to you with similar behaviour to users who are already on the remarketing list due to their past use of Corona Test Centre.

10.16

On the basis of this Data, personalised ads will be shown to you suggested by Google Ads Similar audiences. If you don't want to be included in Similar audiences you can opt out and disable the use of advertising cookies by going to: Google Ad Settings.

10.17

Personal Data processed: Cookies and Usage Data.

10.18

Place of processing: Ireland – Privacy Policy – Opt Out.

Google Ad Manager (Google Ireland Limited)

10.19

Google Ad Manager is an advertising service provided by Google Ireland Limited that allows us to run advertising campaigns in conjunction with external advertising networks that we, unless otherwise specified in this document, have no direct relationship with. In order to opt out from being tracked by various advertising networks, you may make use of Youronlinechoices. In order to understand Google's use of data, consult Google's partner policy.

10.20

This service uses the “DoubleClick” Cookie, which tracks use of Corona Test Centre and your behaviour concerning ads, products and services offered.

10.21

You may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.

10.22

Personal Data processed: Cookies and Usage Data.

10.23

Place of processing: Ireland – Privacy Policy.

Microsoft Advertising (Microsoft Corporation)

10.24

Microsoft Advertising is an advertising service provided by Microsoft Corporation.

10.25

Personal Data processed: Tracker and Usage Data.

10.26

Place of processing: United States – Privacy Policy – Opt Out.

11
Commercial affiliation
11.1

This type of service allows Corona Test Centre to display advertisements for third-party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.

11.2

Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared with Corona Test Centre.

11.3

For details of which data are collected, please refer to the privacy policy of each service.

ReferralCandy (Anafore Pte. Ltd.)

11.4

ReferralCandy is a commercial affiliation service provided by Anafore Pte. Ltd.

11.5

Personal Data processed: Cookies, email address, first name, last name and Usage Data.

11.6

Place of processing: Singapore – Privacy Policy.

12
Managing contacts and sending messages
12.1

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with you.

12.2

These services may also collect data concerning the date and time when the message was viewed by you, as well as when you interacted with it, such as by clicking on links included in the message.

ReferralCandy (Anafore Pte. Ltd.)

12.3

Customer.io is an email address management and message sending service provided by Peaberry Software Inc.

12.4

Personal Data processed: email address, Tracker and Usage Data.

12.5

Place of processing: United States – Privacy Policy.

13
Remarketing and behavioral targeting
13.1

This type of service allows Corona Test Centre and its partners to inform, optimise and serve advertising based on past use of Corona Test Centre by you.

13.2

This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioural targeting activity.

13.3

Some services offer a remarketing option based on email address lists.

13.4

In addition to any opt-out feature provided by any of the services below, you may opt out by visiting the Network Advertising Initiative opt-out page.

You may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

Facebook Custom Audience (Facebook, Inc.)

13.5

Facebook Custom Audience is a remarketing and behavioural targeting service provided by Facebook, Inc. that connects the activity of Corona Test Centre with the Facebook advertising network. You can opt out of Facebook's use of cookies for ads personalisation by visiting this opt-out page.

13.6

Personal Data processed: Cookies and email address.

13.7

Place of processing: United States – Privacy Policy – Opt Out.

Facebook Remarketing (Facebook, Inc.)

13.8

Facebook Remarketing is a remarketing and behavioural targeting service provided by Facebook, Inc. that connects the activity of Corona Test Centre with the Facebook advertising network.

13.9

Personal Data processed: Cookies and Usage Data.

13.10

Place of processing: United States – Privacy Policy – Opt Out.

Google Ads Remarketing (Google Ireland Limited)

13.11

Google Ads Remarketing is a remarketing and behavioural targeting service provided by Google Ireland Limited that connects the activity of Corona Test Centre with the Google Ads advertising network and the DoubleClick Cookie. You can opt out of Google's use of cookies for ads personalization by visiting Google's Ads Settings.

13.12

Personal Data processed: Cookies and Usage Data.

13.13

Place of processing: Ireland – Privacy Policy – Opt Out.

Google Signals (Google Ireland Limited)

13.14

Corona Test Centre uses Google Signals, a feature of Google Analytics, which will associate the visitation information that it collects from Corona Test Centre with Google information from accounts of signed-in Google-account users who have consented to this association for the purpose of ads personalization. This Google information may include your location, search history, YouTube history and Data from sites that partner with Google – and is used to provide aggregated and anonymised insights into your cross device behaviours.

13.15

If you fall under the described association, you may access and/or delete such Data via My Activity provided by Google.

13.16

Personal Data processed: Cookies and Usage Data.

13.17

Place of processing: Ireland – Privacy Policy – Opt Out.

14
User database management
14.1

This type of service allows us to build user profiles by starting from an email address, a personal name, or other information that you provide to Corona Test Centre, as well as to track your activities through analytics features. This Personal Data may also be matched with publicly available information about you (such as social networks' profiles) and used to build private profiles that we can display and use for improving Corona Test Centre.

14.2

Some of these services may also enable the sending of timed messages to you, such as emails based on specific actions performed on Corona Test Centre.

Intercom (Intercom Inc.)

14.3

Intercom is a user database management service provided by Intercom Inc. Intercom can also be used as a medium for communications, either through email, or through messages within Corona Test Centre.

14.4

Personal Data processed: Cookies, email address, Usage Data and various types of Data as specified in the privacy policy of the service.

14.5

Place of processing: United States – Privacy Policy.

How to manage preferences and provide or withdraw consent

14.6

There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:

14.6.1

You can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.

14.6.2

Additionally, whenever the use of Trackers is based on consent, you can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.

14.7

It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember your initial consent.

14.8

Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.

14.9

With regard to any third-party Trackers, you can manage your preferences and withdraw your consent via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

Locating Tracker Settings

14.10

You can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

14.10.1

Google Chrome

14.10.2

Mozilla Firefox

14.10.3

Apple Safari

14.10.4

Microsoft Internet Explorer

14.10.5

Microsoft Edge

14.10.6

Brave

14.10.7

Opera

14.10.8

You may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings, such as the device advertising settings for mobile devices, or tracking settings in general (You may open the device settings, view and look for the relevant setting).

Advertising industry specific opt-outs

14.11

Notwithstanding the above, you may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow you to select your tracking preferences for most of the advertising tools. We thus recommend that you make use of these resources in addition to the information provided in this document.

14.12

The Digital Advertising Alliance offers an application called AppChoices that helps you to control interest-based advertising on mobile apps.

How “Do Not Track” requests are handled

14.13

Corona Test Centre does not support “Do Not Track” requests.

14.14

To determine whether any of the third-party services we use honour the “Do Not Track” requests, please read their privacy policies.

15
Data Controller
15.1

X Medical Ltd, 224 Shoreditch High St, London, E1 6PJ

15.2

Owner contact email: [email protected]

15.3

Since the use of third-party Trackers through Corona Test Centre cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, you are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

15.4

Given the objective complexity surrounding tracking technologies, you are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by Corona Test Centre.

16
Definitions and legal references
16.1

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

16.2

Usage Data

Information collected automatically through Corona Test Centre (or third-party services employed in Corona Test Centre), which can include: the IP addresses or domain names of the computers utilised when  you use Corona Test Centre, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by you, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or your IT environment.

16.3

Cookie

Cookies are Trackers consisting of small sets of data stored in your browser.

16.4

Tracker

Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of users, for example by accessing or storing information on your device.